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Transparent guidance. Thoughtful care.

Fees & Frequently Asked Questions

Clear answers about counseling, insurance, appointments and what to expect. We want you to feel informed before taking the next step.

Understanding the cost of care

Simple, transparent fees

Our team can help you understand your options before your appointment.

Private pay

Counseling Session

$140 / 60 minutes

Our standard self-pay rate for a 60-minute counseling session. No subscription required.

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Insurance

Insurance & Copays

Varies by plan

Your responsibility depends on your individual policy, coverage, deductible and applicable copay or coinsurance. Our office will review the details with you before confirming an appointment.

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Custom services

Mediation

By consultation

Mediation pricing depends on the nature and scope of the service. Contact our team to discuss your needs and receive individualized fee information.

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Insurance benefits and eligibility must be verified. Submitting an appointment request does not guarantee coverage or confirm a booking.

Helpful answers

Frequently asked questions

How much does counseling cost?

A 60-minute private-pay counseling session is $140. If you plan to use insurance, your out-of-pocket cost depends on your policy and benefits. Mediation fees are discussed individually.

Do you accept insurance?

Joy Therapy works with insurance coverage for eligible services. Please select your insurance type when requesting an appointment so our office can verify your specific plan, benefits and eligibility.

Do you accept Medicaid or Medicare?

Joy Therapy offers insurance appointment requests, including Nebraska Medicaid and Medicare. Acceptance and coverage depend on eligibility and verification. Oklahoma SoonerCare enrollment is pending, so SoonerCare appointments cannot be represented as covered or confirmed at this time.

How do I know what my copay will be?

Copays, deductibles and coinsurance vary by plan. Our office manager will contact you for the information needed to check your benefits and discuss any expected patient responsibility before confirming your appointment.

Do you offer online counseling?

Yes. Joy Therapy offers convenient telehealth counseling, allowing eligible clients to meet with a counselor remotely. Service availability and licensing requirements depend on your location.

How do I schedule my first appointment?

Select Book Appointment and choose your service and payment option. Private-pay checkout is currently a staging demonstration. Insurance requests require follow-up from our office manager before an appointment is confirmed.

Is my appointment confirmed when I submit an insurance request?

No. An insurance submission is a request only. Our office manager will contact you to gather any needed information, verify benefits and confirm scheduling.

How long is a counseling session?

Our standard private-pay counseling session is 60 minutes. Your counselor or office manager can explain the timing of other appointment types.

What types of counseling do you offer?

Joy Therapy provides individual, couples, marriage, family, parenting, teen and other mental health counseling services. Explore the service pages to learn more about the right fit for your needs.

Can I choose my counselor?

You can share a counselor preference when requesting an appointment. Availability and clinical fit will determine scheduling options.

What if I need to cancel or reschedule?

Contact our office as soon as possible if you need to change an appointment. Our team will explain the applicable cancellation and rescheduling policy when your appointment is confirmed.

Is online counseling private?

Protecting client privacy is important to Joy Therapy. Before providing sensitive health or insurance information, use only the secure intake and communication methods provided by our office.

Do you provide mediation?

Yes. Mediation is discussed on a case-by-case basis. Because needs and scope vary, please contact our team for an individualized consultation and fee information.

What if I am in immediate crisis?

Joy Therapy’s website is not an emergency service. If you are in immediate danger, call 911. In the United States, call or text 988 for crisis support.

Ready to take the next step?

Explore your options and connect with our team to find the right care.

Book an AppointmentCall 1-800-JOY-THERAPY